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 Amazon Reviews
5/5:
"I purchased this as a gift and it arrived within 2 days. After my sister opened her package we all tested it. It held the heat for a good length of time. It was a tad heavy and had a slight smell from the flax seed but overall a great product. It gets 4 thumbs up!"
Maryann D., March 14, 2013
5/5:
"Very good seller."
Peili S., March 6, 2013
5/5:
"We liked the first one so much 4 of my friends wanted one. You can't beat that for a quality product."
SRBW, March 2, 2013
"... We have a daughter; Laurie (<25 y.o.) who has been in a coma at home since 5/5/07. When we were first at the HarborView hospital, Laurie was so uncomfortable with the 'pillow' they gave her for a head injury. It pushed her head up and was made of hard foam. I made a cut-out of softer foam that circled her head & she loved it. But the hospital kept making her use the one for the injury. It even pushed her chin down & hurt her breathing. The hospital head injury pillow was a standard one-size-fits-all. But it was way too large for her. We did try the core pillow, but it wasn't really that good.
In 2011, we purchased your ergonomic chiropractic neck pillow (size small/petite). And we found that your pillow is the very best. One thing I noticed with your pillow was that Laurie can lift her head on her own much more! I think that neck support (from the flexible yet hard column of chiropractic version) is so helpful in this! And she is super petite, the pillow fits her perfectly. She would just knock the other pillows off her bed but she likes your pillow.
Leslie, Carnation, WA July 2012
...>
"...I have been using the custom made travel neck pillow for tall people regularly and it's quite comfortable. Nothing like the
neck pillows you can get in the airport. No problems with it. Thanks! Dean Leeper, Atlanta, GA 2010"
" I love your travel
neck pillow. Your design of travel neck pillow
is the best. Your neck pillow is the most supportive.
Sunshine Pillows are our favorite. Thank you,
your children's
travel neck pillow helped my grand children
the most. We tried other types, none worked as
well as your travel neck pillow."
"the neck pillow was perfect for reading in bed...also travel "
"This travel neck pillow could not have come to me at a more perfect time. I was running out the door to pick my husband up from work for our three day weekend. I was exhausted from a busy work week and needed a little nap on our 4 hour car ride to my parent's farm. I used this sunshine pillow the whole way and loved it. It was comfortable and like nothing that I had ever had before. It was not bulky which was nice. My dogs even enjoyed snuggling up into it! I really like the pretty floral pattern too. This will be used for many car trips in the future! "
"Best gift I've got! My husband and I used the travel neck pillows all the time. "
Ms. Goff, 2009
"... purchasing BioMed DB Design's chiropractic neck pillow...a decision I will never regret....
"the best nights sleep since Florida!!" She sleeps every night with the travel neck pillow and enjoys the ergonomic neck pillow's firm support as well as the portability of the easy carry handle.
"Your travel neck pillows have been life savers for me and my tennis students"
"I travel for a living and am on the road 3 weeks a month. Ergonomic Sunshine Pillow is very comfortable, and I like the strap that I can slip over my rollaway handle. I had bought the ergonomic lavender travel neck pillow at Sea/Tac airport several weeks ago. They only had adult medium size, which actually was a bit big for me. Then in my travels, I accidentally left it at a security check point and when I went back, it was gone! So, I ordered the petite travel neck pillow directly from the company online." 2008
"Your large shoulder warmer is the best. I love the shape and it stays on me." 2008
"The microwave neck heating pad is the best. I love the comfort and the moist heat." 2008
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Frequently Asked Questions (FAQ) For Travel Pillow and Hot Cold Packs
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| Q. |
Who designed
this pillow? |
| A. |
The designer is a talented person
with medical and research experiences who holds both
MD and PhD degrees. |
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| Q. |
Where do
I use the pillow? |
| A. |
The pillows are designed for
travel use, such as in a car or on a flight. However,
many people use them while watching TV or reading,
even sleeping. These pillows are not for drivers.
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| Q. |
I have a coupon,
how do I use it? |
| A. |
Please enter your coupon code in the box below, then add the request to your shopping cart. Due to using paypal as our shopping cart management system, we are unable to deduct your coupon before you check out. However, we will refund the face value of your coupon as it is entered.
Enter your coupon code here |
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| Q. |
Can
I use it for sleep? |
| A. |
Yes, you certainly
can! A lot of patients use it for this purpose. Use
a cotton cover enhances the comfort. Fleece and micro
plush materials can be hot for sleeping use. Please
note that the custom made type is not comfortable
for sleeping use. |
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| Q. |
How
to use it when I sleep? |
| A. |
You may flip the pillow
so the opening is away from your neck, and the neck
support part is still at the neck area. You may use
it side ways or sleep on your back. Put the pillow
in a pillow case would also work fine.
Note: the pillow in picture
is taller than normal. It is a custom made pillow
for people with 4" neck length. This type is not the
best for sleeping use. |
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| Q. |
What
is the advantage of ChiroNeck? |
| A. |
ChiroNeck has an extra firm
neck support insert. It helps in maintaining your proper
spine alignment. Most people without neck problems don't need this type of pillow. People with sensitive necks, visit doctors or chiropractors for neck problems, and use traction tools may be benefited from the extra neck support. |
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| Q. |
Can I
wash the pillow? |
| A. |
Yes. It is perfectly
safe to machine wash the entire pillow with stuffing
using gentle cycle.
However, gentle hand washing is suggested.
If your pillow contains a lavender sache, please remove
it through the zipper opening before soaking in water.
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| Q. |
Are the pillows firm? |
| A. |
Yes and No. Simple physics, the shape ensures that your neck gets the rest with the most comfortable force.
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| Q. |
Can I wash the Sunny Bay
heating pads? |
| A. |
Only the cover please.
It is perfectly safe to machine wash the entire cover
using gentle cycle. Never
wash the insert. The flax seeds will soak up water and
may grow. |
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| Q. |
Where
can I buy it in stores? |
| A. |
Please check the store list.
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| Q. |
What
are the shipping & handling charges? |
| A. |
The shipping and handling charges are listed in the
table below. All items will be sent via first class,
parcel post, or priority mail. Please
allow extra charge for Alaska and Hawaii if required.
| Product
Style |
Shipping
& Handling Charge |
| Regular Neck
Pillow |
$5.95 |
| Lavender Neck
Pillow |
$5.95 |
| Microwavable
pads, large |
$8.95 |
| Eye Pillows |
$2.95 |
| Microwavable
pads, small |
$5.95 |
| Microwavable
pads |
$5.95 |
Shipping charges may change without notice. International
shipping is $22 additional. Canada is $15 additional.
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| Q. |
When
do you ship after an order is placed? |
| A. |
USPS Express Mail: $15 additional for each heating pad:
USPS Express Mail: $21.95 additional for each neck pillow:
Please call 253-678-1361 to confirm availability. Currently, we are able to ship as you order.
If you need the pillow for travel, or the heating pad after surgery etc.,
we will make every effort to get it to you earlier. We try to ship out in-stock items within 2 days of your order. Saturday orders
may be shipped on Monday. We post shipping delays online.
If you need to receive your order within 3 days, you may
add an express delivery request. Please remember that
heating pads are heavy. When there is a back order, we will
post them online, and notify you via email. If you have Amazon Prime, it would be faster and cheaper to get it at BioMed On Amazon
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| Q. |
What size
should I get? |
| A. |
For most adults, medium should
work fine. It all depends on
your shape and neck size. Below
is a chart for your reference only:
| Neck Circumference |
Pillow
Size |
| 8"
- 11" |
Children |
| 12" -
14" |
Adult Petite |
| 15" -
17" |
Adult Medium |
| 18" -
20" |
Large |
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Having a hard time
choosing the right size? Try our
Sunshine Pillow Fitting Tool |
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| Q. |
Which
type of fabric should I pick? |
| A. |
In general, plush/minky materials
are softer than fleece. Luxury Shaggy fabric
is the softest. This special fabric is breathable as well. It is ideal for both summer and winter. Our luxury shaggy fabric has a pile height of 4 mm, plush/minky materials are of 2.5 mm. Fleece can be hot for sleeping use. Use
a cotton cover enhances the comfort.

Luxury light blue shaggy fabric
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| Q. |
How long should I microwave
the heating pad? |
| A. |
Please follow instructions on the product label came
with your product. You
should never overheat the heating pad due to the risk
of fire. Normally, 1 minute is enough.
Depending on the weight of your heating pad, you may
increase the microwave time. To
reheat the heating pad when it is still warm, please
remember to cut the microwave time to 1/3 of the original
time required to heat. |
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| Q. |
I want to ship to Canada... |
| A. |
Add Additional Shipping to Canada for just $8!
Add Additional Shipping to other countries for just $22!
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" Using is believing! I could not believe the effect of Sunshine Pillow before I used it. It is absolutely the best travel cushion I have ever used. I really love the one with firm support. On my flight from Seattle to Florida which was quite a long flight, the pillow made my whole trip very enjoyable. The shape of the pillow follows the ergonomic design that firmly supports my neck. I felt that my neck was in the right position and fully supported. I had never slept so well on an airplane in my whole life. Sunshine Pillow will be my travel companion forever. "
Dr. Min Xu - Director of Core Laboratory, Children Hospital Regional Medical Center, Seattle, WA, Feb., 2008
" These travel neck pillows are amazing.
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"I bought a large shoulder heating pad for my mother in law for Christmas and I've ordered this one for her brother as
a gift from her. She loves it!!! She has hardly had it off since she opened her gift. Thanks so much for a great product!!"
"I absolutely love mine! ...ergonomic Sunshine Pillow is ... more comfortable. "
"Thank you so much for the ergonomic travel neck pillow. I use it nightly for a restful sleep. "
"These are the best travel neck pillows we ever used. They are great for car rides."
" Both kids love the ergonomic travel neck pillows for children!
" Sunshine pillows are very soft and comfortable."
"One of my patients works for the airlines. When she saw the ergonomic Sunshine travel neck Pillow, she picked up on the design concept
right away. It worked out very well for her." Dr. Kloby - Federal Way Chiropractic Center, Federal Way, Washington, Oct., 2007
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" These recliner pillows are amazing.
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" Your microwave lower back heating pad saved my day."
" Sunshine pillow is a life saver for my 10-hour bus ride."
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